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By accessing or using the EBGGH marketplace, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, please do not use our services.
Accuracy: You must provide current and truthful information during registration.
Security: You are responsible for maintaining the confidentiality of your password and account.
Support: For any account issues, users should contact support@ebggh.com immediately.
Listing Integrity: Vendors must provide accurate descriptions and weights for all items.
Shipping Compliance: Vendors are required to fulfill orders within their stated processing times and provide valid tracking numbers.
Commission: By selling on EBGGH, vendors agree to the platform commission fees as outlined in the Vendor Dashboard.
Global Trade: EBGGH facilitates shipping across Ghana, West Africa, and International zones.
Fees: Shipping costs are calculated via Flat Rate or Weight-Based metrics. Buyers are responsible for any local customs duties or import taxes.
Accuracy: While EBGGH provides tracking tools, we are not liable for delays caused by third-party carriers or customs hold-ups.
Users and vendors may not:
List illegal, counterfeit, or restricted items.
Use the platform for fraudulent transactions.
Attempt to bypass EBGGH payment systems to avoid commissions.
EBGGH provides a platform for trade. While we vet our vendors, the contract for sale is directly between the buyer and the seller. EBGGH and its founder, shall not be liable for any indirect or consequential losses arising from platform use.
We reserve the right to update these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms.
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