Manage your account

Q: How do I update my profile information?

• A: Log in and navigate to My Account > Account Details. From here, you can update your display name, email address, and change your password.

Q: How do I add or change a shipping address?

• A: Go to My Account > Addresses. You can save multiple addresses (e.g., “Home” and “Office”). This ensures that our Weight-Based Shipping system calculates the correct rates for your specific location instantly.

Q: Can I see my previous orders?

• A: Yes. All your transaction history is stored under My Account > Orders. You can view order status, download invoices, or re-order items with a single click.

Q: How do I manage my EBGGH Wallet?

• A: If you have received a refund or a gift card, your balance will appear in My Account > Wallet. You can use these funds to pay for future purchases at checkout.

Q: How do I subscribe or unsubscribe from the newsletter?

• A: We’d love to keep you updated on new mechanical parts and herbal arrivals! You can toggle your email preferences under Account Details > Marketing Preferences.