Q: What is an In-Store Consultation?
A: Some EBGGH vendors offer dedicated time to meet with you in person. This is ideal for complex orders, product demonstrations, or expert advice regarding specific herbal or mechanical needs.
Q: How do I book a consultation?
A: If a vendor offers this service, you will see a “Book a Consultation” button on their store profile or product page. You can select an available date and time slot that fits your schedule.
Q: Is there a fee for consultations?
A: This depends on the vendor. Some offer free 15-minute introductory sessions, while others may charge a fee for professional expert advice. Any fees will be clearly listed at the time of booking.
Q: Where do the meetings take place?
A: Consultations happen at the vendor’s physical business location. Once your booking is confirmed, you will receive an email with the exact address and a map link.
Q: Can I cancel or reschedule my appointment?
A: Yes. You can manage your appointments through My Account > Consultations. We ask that you provide at least 24 hours’ notice if you need to change your time so the vendor can adjust their schedule.
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